CVE-2026-85744

MEDIUM
MEDIUM Priority: 0.01 BB Relevance: 61/100
Published: 2026-11-06 Modified: 2026-11-12 First seen: 2026-11-06 Status: active

Attack Surface

Network Low Complexity No Interaction

CVSS Vector Breakdown

AV: Network
AC: Low
PR: Low
UI: None
S: Unchanged
C: None
I: Low
A: Low

Description

FreeScout is a self-hosted help desk and shared mailbox. Prior to 1.8.227, the conversation_merge action records a failed authorization check for the target conversation in response['msg'] and then clears that value inside the source-conversation loop. An authenticated agent can merge a conversation they control into a target conversation in a mailbox they cannot access. The operation injects threads, attachments, and audit records into the unauthorized target and deletes the source conversation, but it does not disclose the target's existing contents. This issue is fixed in version 1.8.227.

Weakness Classification (1)

Affected Software (2)

VendorProductVersion
freescout-help-desk freescout < 1.8.227
freescout-help-desk freescout < 1.8.227

Bug Bounty Relevance

61 / 100
✓ Network accessible
✓ Low complexity
✓ No user interaction

CVSS Score

5.4 / 10.0 v3.1
CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:N/I:L/A:L

EPSS — Exploitation Probability

0.21%
Raw Score 0.002110
Percentile 11.5%
Date 2026-11-13

EPSS Trend

2026-11-13
0.00211
2026-11-12
0.00211
2026-11-10
0.00211
2026-11-09
0.00211
2026-11-08
0.00211
2026-11-07
0.00211

Intelligence Sources

mitre ref →
nvd ref →