CVE-2026-62856

HIGH
MEDIUM Priority: 0.02 BB Relevance: 65/100
Published: 2026-11-06 Modified: 2026-11-12 First seen: 2026-11-06 Status: active

Attack Surface

Network Low Complexity No Interaction Conf. Impact Scope Change

CVSS Vector Breakdown

AV: Network
AC: Low
PR: Low
UI: None
S: Changed
C: High
I: None
A: None

Description

FreeScout is a self-hosted help desk and shared mailbox application. Prior to version 1.8.226, the  polycast/receive  endpoint fails to escape SQL LIKE wildcards in supplied channel names, while channel authorization applies only to names with specific prefixes. An unauthenticated attacker with a guest session and valid CSRF token can submit a wildcard channel name to retrieve matching notification events intended for other users. Notification payload generation lacks a corresponding access check, exposing conversation message content, identifiers, URLs, and notification HTML across users and mailboxes. This issue is fixed in version 1.8.226.

Weakness Classification (3)

Affected Software (2)

VendorProductVersion
freescout-help-desk freescout < 1.8.226
freescout-help-desk freescout < 1.8.226

Bug Bounty Relevance

65 / 100
✓ Network accessible
✓ Low complexity
✓ No user interaction

CVSS Score

7.7 / 10.0 v3.1
CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:C/C:H/I:N/A:N

EPSS — Exploitation Probability

0.26%
Raw Score 0.002560
Percentile 17.4%
Date 2026-11-13

EPSS Trend

2026-11-13
0.00256
2026-11-12
0.00256
2026-11-10
0.00256
2026-11-09
0.00256
2026-11-08
0.00256
2026-11-07
0.00256

Intelligence Sources

mitre ref →
nvd ref →