CVE-2026-40497

HIGH
MEDIUM Priority: 0.02 BB Relevance: 51/100
Published: 2026-04-21 Modified: 2026-11-11 First seen: 2026-11-11 Status: active

Attack Surface

Network Low Complexity Conf. Impact Integ. Impact Scope Change

CVSS Vector Breakdown

AV: Network
AC: Low
PR: High
UI: Required
S: Changed
C: High
I: High
A: None

Description

FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.213, FreeScout's `Helper::stripDangerousTags()` removes `<script>`, `<form>`, `<iframe>`, `<object>` but does NOT strip `<style>` tags. The mailbox signature field is saved via POST /mailbox/settings/{id} and later rendered unescaped via `{!! $conversation->getSignatureProcessed([], true) !!}` in conversation views. CSP allows `style-src * 'self' 'unsafe-inline'`, so injected inline styles execute freely. An attacker with access to mailbox settings (admin or agent with mailbox permission) can inject CSS attribute selectors to exfiltrate the CSRF token of any agent/admin who views a conversation in that mailbox. With the CSRF token, the attacker can perform any state-changing action as the victim (create admin accounts, change email/password, etc.) — privilege escalation from agent to admin. This is the result of an incomplete fix of GHSA-jqjf-f566-485j. That advisory reported XSS via mailbox signature. The fix applied `Helper::stripDangerousTags()` to the signature before saving. However, `stripDangerousTags()` only removes `script`, `form`, `iframe`, and `object` tags — it does NOT strip `<style>` tags, leaving CSS injection possible. Version 1.8.213 contains an updated fix.

Weakness Classification (1)

Affected Software (1)

VendorProductVersion
freescout freescout < 1.8.213

Bug Bounty Relevance

51 / 100
✓ Network accessible
✓ Low complexity

CVSS Score

8.1 / 10.0 v3.1
CVSS:3.1/AV:N/AC:L/PR:H/UI:R/S:C/C:H/I:H/A:N

EPSS — Exploitation Probability

0.24%
Raw Score 0.002430
Percentile 15.7%
Date 2026-11-13

EPSS Trend

2026-11-13
0.00243
2026-11-12
0.00243
2026-11-10
0.00243

Intelligence Sources

nvd ref →