CVE-2026-104739

MEDIUM
MEDIUM Priority: 0.04 BB Relevance: 55/100
Published: 2026-10-30 Modified: 2026-10-30 First seen: 2026-10-30 Status: active

Attack Surface

Network Low Complexity No Interaction Conf. Impact

CVSS Vector Breakdown

AV: Network
AC: Low
PR: High
UI: None
S: Unchanged
C: High
I: None
A: None

Description

The JS Help Desk – AI-Powered Support & Ticketing System plugin for WordPress is vulnerable to arbitrary file deletion due to insufficient file path validation in the setSupportCustomImage function in all versions up to, and including, 5.0.1. This makes it possible for authenticated attackers, with administrator-level access and above, to delete arbitrary files on the server, which can easily lead to remote code execution when the right file is deleted (such as wp-config.php). Exploitation requires a two-step sequence: an administrator first saves a traversal-crafted value in the support_custom_img configuration field, then triggers deletion by uploading a new support custom image, at which point setSupportCustomImage() resolves and deletes the attacker-controlled path.

Bug Bounty Relevance

55 / 100
✓ Network accessible
✓ Low complexity
✓ No user interaction

CVSS Score

4.9 / 10.0 v3.1
CVSS:3.1/AV:N/AC:L/PR:H/UI:N/S:U/C:H/I:N/A:N

EPSS — Exploitation Probability

0.79%
Raw Score 0.007870
Percentile 56.2%
Date 2026-10-31

Intelligence Sources

mitre ref →
nvd ref →